Picnic shelters

• Anyone over 16 years of age can make a picnic shelter reservation via camping.bcparks.ca
• You can also make a reservation by calling 1-800-689-9025 toll free from Canada and the US or 1-519-858-6161 internationally
• Shelters are reserved one day at a time, so reservations on consecutive days must be booked individually (see reservation times and group sizes below)
• A picnic shelter reservation can be made up to one year advance of your planned visit
• You must pay all fees in advance to secure your booking (see fees, below, for more information)

• Typically, picnic shelters can be used between 8 am and 8 pm (to confirm, check the park’s webpage)
• Booking a shelter ensures you can use it between these times but does not allow you to use it overnight
• Your shelter is held for the entire time it is reserved (and will not be given to another party if you arrive late)
• Maximum party size varies between parks, campgrounds, and shelters, so please check the park’s webpage for specific details

• Two types of fees must be paid when making a picnic shelter reservation: a camping fee and additional transaction fees
• The camping fee pays for your picnic shelter, transaction fees are processing charges that help us maintain the reservation service
• The camping fee for booking a shelter varies between parks, so check the park’s webpage for details
• The online reservation service lets you put three reservations in your shopping cart, but separate transaction fees are applied to each
• You can pay all your fees using Visa, Mastercard, American Express, Visa Debit, or Mastercard Debit
• The Youth Group Rate, Seniors Discount, and the Social Services Camping Fee Exemption do not apply to picnic shelters
• Transaction fees are $6 per shelter per day (plus tax) and there is a $5 surcharge for call centre transactions
• You will be charged an additional $6 (plus tax) for each change or cancellation you make

For more information on cancelling or changing your reservation, see changes, cancellations, and refunds below.

• Changes and cancellations can be made via camping.bcparks.ca or by phone (1-800-689-9025, 1-519-858-6161 internationally)
• You pay a $6 transaction fee (plus tax) for any reservation, change, or cancellation made through the reservation service
• All transaction fees, including reservation, change, and cancellation fees and call centre surcharges, are non-refundable
• Changes or cancellations must be made by the reservation service account holder who made the original booking
• To change your reservation to a different campground or park, you must cancel the original booking and re-book
• Changes or cancellations made after arriving at the park must be arranged directly with the park operator
• Reservations cannot be transferred or sold to another party, and any attempt to do so leads to cancellation, without refund
• You can change your reservation 28 days or more before the date your reservation is for 
• You cannot make changes to your reservation within 28 days of the date your reservation is for
• You can cancel your booking any time before 8 pm on the day your reservation is for
• If you cancel your reservation 28 days or more before your reserved date, we refund your camping fee (subject to our cancellation policies)
• If you cancel your booking within 28 days of your reserved date, your fees are not refunded

For more information on getting a refund, see the cancellations and refunds page. For full details of our cancellation and refund policies, download the reservation services policies and terms [PDF].