Get a quick answer
If you have a quick question, these links might provide your answer.
How to reserve camping
Changes, cancellations, and refunds
Party size and number of vehicles
If your question is a bit more complicated, we’re here to help.
We answer emails weekdays from 9am to 5pm Pacific Time. We make every effort to respond within a week, but it may take longer during peak summer season.
1-800-689-9025 (toll free from Canada or the US)
Our call centre is open from 7am to 7pm Pacific Time. There is a $5 fee for camping reservation changes or cancellations made by phone but no charge for general information calls.
PO Box 9398 STN Prov Govt
Contact a campground
For lost and found, unexpected arrival delays, and specific campground questions, contact the park operator directly. Contact information is listed under 'park contact' on each park page.
Follow us for updates, safety information, and tips for making the most of your visits to BC Parks.
We respond to social media messages on weekdays from 9am to 5pm Pacific Time. We make every effort to respond within a week, but it may take longer during peak summer season. We read every message but, due to high volume, we may not respond to each one.
For policy information, please read the BC Parks social media moderation policy.